The Regret Minimization Framework: How Jeff Bezos Made Decisions

Aly Juma
3 min readMar 23, 2018
Image via flickr

Jeff Bezos had an idea. A great idea. But he hadn’t made the jump yet.

Even so, he wasn’t shy about it, telling everyone including his boss his intentions. He told them he wanted to start an online store to sell books. His boss was intrigued, but told him to think it over. After all, he had a great job, why bother with a startup?

So Bezos took 48 hours to think it through, but he needed a way to help him make this decision. He needed a mental model that would allow him to come to the right answer.

A mental model is a way to think about the world. It is how we respond and make decisions on the things we encounter in daily life. No single model is right for every person, so it’s important to understand what works for you. You need to understand how you perceive the world and what you hold important. Furthermore, different models work for different situations.

For Bezos, the model he used for this decision became the Regret Minimization Framework. While simple, it’s what got him to take action on the idea he had been incubating for some time. It was what turned a difficult decision into an easy one.

It all starts with a question: In X years, will I regret not doing this?



Aly Juma

Writer that designs — or is it the other way around? Digital executive, author, creator of t-shirts, and lover of books.